Category Archives: Egocentric

Twin Tales of Customer Service

Customer service, like every country ever written about in a junior high school social studies paper, is a land of contrasts. Here are two brief examples I’ve encountered recently, one great, the other…the opposite of that. The Anti-GreatA couple of … Continue reading

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Catching up by cheating: latest videos

For those that haven’t found these elsewhere, here’s a few videos I’ve posted over the last several weeks. First, a clip called “Welcome to Cornell”, showing my first crack at a PT-26, the appetizer before an amazing ham dinner at … Continue reading

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Rebooting a Franchise

It worked for Batman. It worked for Apollo and Starbuck. James Bond did it, and so did Kirk, Spock, and Optimus Prime. Even G.I. Joe and the fascist space lizards of V are going to give it a shot. And … Continue reading

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Good Music, Good Business

Or, why I love the Internet, Vol. MCXXI … A few months ago, I found myself completely entranced by a video of a young woman on the Internet. While this sort of thing is not  uncommon amongst broadband-connected men of … Continue reading

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Hal P. Bryan, Super Genius

My business cards, both my last cards from Microsoft and my current "between jobs" variant, read "Hal P. Bryan, Super Genius." When presented with one of these, most people get a good laugh out of my particular brand of mildly … Continue reading

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Dear Apple – My Music Player Has Been Talking to Me Since 2003

And it listens, too. And usually understands.  Usually. Even before I left Microsoft, I was never an angry Apple-basher. Any grumbling I did about them was usually motivated by a slightly begrudging envy about how intuitive their products are and … Continue reading

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I’m unemployed for the first time in 12 years. My group, the Microsoft studio responsible for Flight Simulator, Train Simulator, and ESP, was closed in January. My severance package included 60 days’ paid leave with recruiting support to find a … Continue reading

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Niaga Ton!

In my continuing quest to vent my irritation at the mistakes of everyone in the world but me, I’ve written here about strange messages from machines (mojay and NO2), and, more recently, about things that are printed backwards by people … Continue reading

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It’s a Hoax, a Fake, a Flim-Flam, a Humbug, a Canard, even!

So there’s an email floating around the Intertubes that purports to show a Boeing B-52 Stratofortress being transported on an aircraft carrier. The image is accompanied by the following text: While this may look like a gag shot, it is … Continue reading

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The Devil is in the (Inattention to) Details

Last year, I was beset (if something happens twice, I can say it beset me, right?) by strange messages from vending machines – a gas pump that asked me to remove my NO2 and a stamp machine that prompted me … Continue reading

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